SOS On-site computer installation and repair services

We provide a speedy and convenient On-site service to check, install or repair your computer products, so you can easily solve your problems without leaving your home.

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Our Service

Our SOS On-site support covers the major computer products for individual or corporate users, including:

On-site installation of computers

On-site installation of desktop products, including basic cable connection, peripheral connection, basic software (e.g. Microsoft Office) installation, etc.

On-site printer installation

On-site installation of customer's new printer products, including basic cable connection, driver installation, function testing, etc.

On-site router installation

On-site installation of customer's new router products, including basic cable connection, network setup, WI-FI setup, device connection, etc.

On-site NAS Installation

On-site installation of customer's newly purchased NAS products, including basic cable connection, network setup, backup setup, access rights setup, etc.

On-site IP CAM installation

On-site installation of new IP CAM, including basic cable connection, network setup, recording setup, phone monitoring software installation and setup, etc.

On-site computer repair or data transfer

On-site repair, WINDOWS re-installation, software installation, etc. for clients' desktop computers or laptops, also data transfer service.

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Professional On-site Computer Repair Service in Hong Kong

Services include

Re-installation of operating system (Windows 10)
Scanning and virus removal
Computer hardware repair, replacement and installation (quotation will be given first when hardware replacement is required)
Computer software installation (customers need to provide their own genuine software key)
Handling computer crash, blue screen, black screen, no signal and other problems
Peripheral equipment connection and setup (e.g. printer, router connection, etc.)

Data transfer service

Transferring data from computer hard disk to another device
Including email transfer, Microsoft Outlook or PST only

Remark

*2 hours per visit for maintenance service

*If the technician is unable to repair the device, an inspection fee may apply.

On-site installation and repair services

We also provide on-site installation and repair services for computer products, from sales to service arrangements for you

On-site installation service

^$500Per device

Basic cable connection
Driver Installation
Functionality testing and demonstration
Basic software installation (e.g. Office)
Wired and wireless network setup
User-defined settings

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On-site Computer Repair

^$500per computer

Desktop or Laptop Repair
Including repair, windows reinstallation, etc.
Scanning and virus removal
Computer hardware repair, replacement, installation
Deal with crash, blue screen, no signal and other problems
When you need to replace hardware, we will quote first

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Something you need to know

*Service hour is available from Monday to Friday from 9:00 a.m. to 6:00 p.m. Saturday and public holiday appointments are also available and a surcharge will be applied for non-business hours.
*Customers can also make appointments to work after 6:00 p.m. and up to 10:00 p.m. Additional surcharge will be applied.
*Two-day after-sales service is available for the above services.
*Service is only available in Hong Kong, please contact us if you have any questions.
*Customer should backup the important data and software in the computer by themselves, otherwise we will not be responsible or compensate for any damage or loss of data or software.
*We reserve the right of final decision on all disputes and all prices and services are subject to quotation.