Payment Method | Widepot

Widepot is the new One-Stop Online Shopping Mall established by Wellent System, with more than 20 retail outlets in Hong Kong. The online transaction in Widepot is encrypted and verified by a series of security and reliability procedures, we worth your trust.

Online payment: Credit card

We accept the following credit cards:

VISA

MasterCard

Secured Credit Card Online Payments

Widepot online credit card transactions are securely encrypted and 3D-authenticated by Transport Layer Security (TLS), a secure connection technology, so the information you send to Widepot (e.g. password, credit card information) will not be leaked. In addition, Widepot does not record your credit card information, which protects your privacy and data security.

Reliable online payment platform

Widepot uses Braintree (a Paypal company) as its online credit card third-party payment platform, it is one of the top three third-party payment service providers in the world. Braintree is a Level 1 Payment Card Industry Data Security Standard (PCI DSS) verified service provider, securely handles your credit card information. For more information, please see Braintree

Bank Transfer and FPS

You can choose to use the "FPS" system or bank transfer, and you are required to upload the bank slip to us.

Bank Account : Widepot Digital Ltd

HSBC / 匯豐 : 747 037 596 838

『FPS』Id :4708681

9014 9700

E-mail

acc@widepot.hk

Website upload

Click here to enter User Center

Upload bank-in slip on the website

If you would like to upload a bank-in slip on the website, please click on the Button in the upper right corner to enter the "User Center", then click on the "Upload Receipt" button (as shown in the picture) and upload the bank-in slip in the Attachment column to complete the payment process.

Cheque Payment

Customers need to deposit the cheque to the above account, and then send the bank-in slip or transfer screen to us through the above channel, and we will arrange the delivery once the cheque is received. Since company or customer information is usually involved, we recommend that you contact our customer service before paying by Cheque.

Frequently Asked Questions

When will the delivery after the payment is made?

Delivery of in-stock products usually takes 1-3 working days, available from Monday to Friday during business hours, limited to Hong Kong. If you have any questions, please contact our customer service.
The product I want to buy shows temporarily out of stock?

Generally speaking, if either the online store or the store shows that is in stock, Inventory can transfer between online shop and retail stores. Please check with customer service before purchasing out of stock products.
Cash payment or cash on delivery?

Widepot only accepts online credit card payments or prepayment by bank transfer, FPS and cheque. We do not accept cash payment or cash on delivery.
Failed payment or other problems

If you did not receive the transaction verification message from your credit card issuer, please contact the card issuer for follow-up. If there is any other problems that caused the payment failure, please contact customer service.
Product return and refund?

There will be no refunds once the payment is confirmed at Widepot Online Shop. However, Widepot Online Shop will arrange the refund procedure for customers if the product cannot be replaced due to stock availability. If you find that the product does not meet the production standard (excluded human damage) after receiving the product, please contact our customer service within 7 days to confirm the return procedure. Please refer to the return arrangement for details.Translated with www.DeepL.com/Translator (free version)
Coupon Code?

When Widepot has new promotions, discount coupon codes will be made available for eligible customers to receive various discounts and offers.